Category Archives: Marketing

Is Social Media the Front Lines of Customer Service?

By Greg Huntoon | March 22, 2010

Last week, a few days before heading out of town to South By Southwest in Austin, I ordered a box of Kodak’s (relatively) new handheld HD cameras, the Zi8. When I received the cameras, a few days before leaving to SXSW, I immediately opened one up that we had purchased for me, and tore into [...]

Also posted in Social Media | Tagged criticism, customer service, kodak, Social Media, Zi8 | Leave a comment

Microsoft Songsmith Ad Crushed By Blow-up Condom Animals

By Greg Huntoon | January 15, 2009

Let me start off by just squashing all of the “you can’t compare those two videos” kinda comments. Because two things: a) I am fully aware that these ads are not going to run against each other, are in completely different genres, and that the Durex ad will most certainly be blocked and prevented from [...]

Also posted in Ads / Commercials, Business, Design | Tagged advertisements, campaigns, commercial, durex, failure, Marketing, microsoft, songsmith, success | 3 Comments

About Greg Huntoon

An anthropologist and writer by education, Greg converted a lifelong passion and enthusiasm for architecture and technology into a successful career as a designer and art director. Greg is currently employed as the Director of Social Media for Break Media. He is particularly focused on user experience, branding, social media, site architecture, navigation, and grid-based designs. Read full bio

Recent Posts

Social Media Must Be Human to Work

March 24, 2010 / Comments

By Greg Huntoon

Is Social Media the Front Lines of Customer Service?

March 22, 2010 / Comments

By Greg Huntoon

After a Twelve Year Arch, It All Comes Full Circle

November 7, 2009 / Comments

By Greg Huntoon

This Blog Has Fallen Silent - It Needs Resurrection

August 16, 2009 / Comments

By Greg Huntoon

Twitter, Please Stop Asking People What They’re Doing

June 2, 2009 / Comments

By Greg Huntoon

Epic Change - Building a Locally-Led School in Tanzania

May 31, 2009 / Comments

By Greg Huntoon

Are You Doing What You Love, Right Now?

May 21, 2009 / Comments

By Greg Huntoon

You Can’t Ever Have Too Much of a Good Thing

May 14, 2009 / Comments

By Greg Huntoon

Changing Lives: What Are We Doing Today?

March 24, 2009 / Comments

By Greg Huntoon

Fritter? What Facebook’s Opening Up Means for Twitter

February 6, 2009 / Comments

By Greg Huntoon
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- @paulocoelho Of course, sir. By the way, I've always loved how accessible you are. It's clear you practise what you preach. in reply to paulocoelho 2010-05-09
- @paulocoelho Gonna dig through the rest of your books in the coming weeks. You really do have a gift sir. Thank you so much for sharing it. in reply to paulocoelho 2010-05-09
- After unexpected back surgery 9 days ago, I'm so grateful for @weweboho, my kids, family, friends & the hospital for taking care of me. 2010-05-09
- Finally, after years of people suggesting it, I read The Alchemist from @paulocoelho yesterday/today. Everything in its right time for sure. 2010-05-09
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