The Harvard Business Review just ran a piece by Umair Haque called “The Social Media Bubble” in which Haque likens growing social media buzz to the subprime trading that put our
Is Social Media the Front Lines of Customer Service?
Last week, a few days before heading out of town to South By Southwest in Austin, I ordered a box of Kodak’s (relatively) new handheld HD cameras, the Zi8. When
Twitter, Please Stop Asking People What They’re Doing
Maybe I use Twitter differently than its intended purpose. I try to use Twitter as both a mass communication tool and also as a source of nearly instant conversion and
To Friend Or to Follow
The connective branches of the web are spreading out at an ever-increasing rate. Have you noticed how many of your old friends from high school and college are showing up
I am more important than you
Yesterday, an interesting blog post went up on Loic LeMuer’s website requesting an advanced Twitter search and how you should be able to filter search results based on how many
The reporter is dead! Long live the reporter!
Tonight showed, yet again, how our current news system is filled with holes, and dying a very long and drawn out death. It’s not as if I’m the first to
How To Get The Most Out Of Twitter
For those of you who aren’t Twitter users (also commonly referred to as “twitterers”), this article is meant as an introduction. For those of you who are just getting your
