The Harvard Business Review just ran a piece by Umair Haque called “The Social Media Bubble” in which Haque likens growing social media buzz to the subprime trading that put our
Is Social Media the Front Lines of Customer Service?
Last week, a few days before heading out of town to South By Southwest in Austin, I ordered a box of Kodak’s (relatively) new handheld HD cameras, the Zi8. When
After a Twelve Year Arch, It All Comes Full Circle
When I graduated from college in 1997, I had a degree in Ecological Anthropology and Writing under one arm, and a driving passion to jump headlong into the publishing game.
The Self-Proclaimed Expert
“If stock market experts were so expert, they would be buying stock, not selling advice.“ – Norman R. Augustine So-called experts are quickly flooding the relatively new social media niche
To Friend Or to Follow
The connective branches of the web are spreading out at an ever-increasing rate. Have you noticed how many of your old friends from high school and college are showing up
